Exported colours on Mac HELP :(

[Rainernova]

Hello good people

So i’ve recently purchased this product for mac ver 10.13.5

I tried exporting a flare particle into a GIF multiple times with these options:
Full colour/ Save as GIF/ transparency ON

and it always seems to be “flipped” colours- an orange particle in preview exports as blue and vice versa.
Has anyone else got a similar problem on mac?? Please help 🙁

[peterigz]

Hi, I’ll take a look at that, the Mac seems to be a bit funny about colors sometimes but if I can recreate here I should be able to fix.

[peterigz]

I have uploaded a new version, see the downloads page to get the latest version: https://www.rigzsoft.co.uk/download-timelinefx/

I changed the pixel format for gifs on mac and it has fixed the issue here, let me know if it works ok. I also noticed that MacOS is now warning about apps that are still 32bit, but I should be able to start compiling a 64bit version in the next update. Windows version is already 64bit.

[Rainernova]

Hey there peter thanks alot for your help! I’ve downloaded the new version and exported my animated gif using the same settings with a similar issue on colour. An orange star burst turns out blue. Do you have any other ideas? Abit bummed about not being able to colour things correctly- any advise would be much appreciated. Do let me know what other information I can give you too

cheers

[peterigz]

Hmm that’s odd, what version of macos do you have? And the editor definitely says 1.36?

And do pngs export correctly?

• This reply was modified 5 years, 9 months ago by peterigz.

[Rainernova]

Hey there Peter thanks for being patient and a great help. I know this may sound stupid, but i’ve been using the link you posted :https://www.rigzsoft.co.uk/download-timelinefx/ to un-install and re-install and it still says 1.35. Am i… doing something wrong?

[Rainernova]

From there I clicked on download for mac and the package extracted usually pops up with 1.35. Do i need to download a page from a link i missed to level it up to 1.36?

[peterigz]

That’s odd, I just double checked and the link does go to the right version, here’s a direct link: https://www.rigzsoft.co.uk/files/TimelineFX.pkg

You can also try deleting TimelineFX from your applications folder as well just incase for some reason the installer is not overwriting the old version (although it should do). When you run the installer the what’s new bit should have the change at the top:

23.02.19
* Fixed colour issues on the Mac when exporting to a gif

[Rainernova]

Hey my friend thank you again for your patience. I have been deleting all remnants of TimelineFx for good measure before installing the package, and tried installing directly with the package.

Clicked on About:

TimelineFX Editor
Version v1.35
Special thanks to Bruce Henderson (Brucey), Garritt Grandberg (gman), Manel Ibáñez (Ziggy), Doug Stastny and Mark Sibly.

Developed by Peter J Rigby
© 2019 Peter J Rigby

HOWEVER… when i export the animation as a TGA file or PNG – not GIF.. the colours are perfect! Colours are just off for GIF hmm.
Is there a way to send you screenshots?

I appreciate your patient assistance my friend

[peterigz]

Hmm definitely very odd. And you’re definitely on MacOs? I just deleted and re-downloaded again just to make sure, here are the screenshots of what you should see:

Is maybe your browser doing something strange and downloading a cached version or to another location maybe?

[Rainernova]

This is very unusual.
My screenshot still reads this:
https://www.dropbox.com/s/e6yjt85t5yypae0/Screenshot%202019-02-25%2021.15.33.png?dl=0

Let me test out the package with other computers in the labs at uni.

Appreciate your patience as always

[Author]

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