Editor Crash
- This topic has 6 replies, 2 voices, and was last updated 15 years, 2 months ago by
.
-
Posts
-
Hi,
I’m using registred version of the editor, under vista.
The editor crash often (1/2 time) when I save, and then the saved file is corrupted… it’s quite confusing as I need to recreate all or copy/save/copy/save… š
Any advice?Hello, is it possible that you could attach a corrupted effects file here so I could take a look at it? It seems likely that it’s something to do with saving, as it also autosaves every five minutes so it could be crashing it there too. I’ll take out the autosave for a start as its just a debug thing I’ve had in there.
I also have vista and every thing’s ok here. Do you run vista as an administrator? I can’t think it’s anything to do with that but you never know! While you attach an effects file I might prepare a debug version that creates a log when saving that you can run, that should help me get to the bottom of whatever’s happening.
Thanks for your help.
It seems it’s always after an “import libraby” operation.
If I clic on the disk icon right after an import… crash!Ah of course, ok. Could you attach a corrupted save file either to a forum post or email to me pete@rigzsoft.co.uk. Thanks.
Hello, I’ve prepared a test version of the editor that makes a save log when you save. you can get it from here:
http://www.rigzsoft.co.uk/files/TimelineFXEditorSetupTest.exe
You can just install that over the top of your current installation.
the log is saved in the installation, however, if you’re on Vista it will save into the virtualstore folder, you will find that here:
%user%/appdata/local/virtualstore/program files (x86)/TimelineFX/savelog.txt
if you save a file and send me the log file then hopefully we can get to the bottom the problem, an exmaple of a corrupted file as mentioned would also be helpful. Thanks!
You must be logged in to reply to this topic.